Friday, 8 March 2013
Oh Cubana, I hate you so much, but when I'm inside you I just want to shimmy and shake my maracas! *ahem*
Cubana has such a funky vibe about it, the decor, cocktails and music all make you want to break out into the samba and enjoy the non-existent sunshine of SE1... However, their staff are the biggest bunch of sourpusses I've ever come across this side of the iron curtain!!! I have been there on many occasions and had consistently bad service. They really need to decide whether they want to be a restaurant or a bar and stick to it OR have designated sections for both and leave people to drink their margaritas in peace!
My friend and I have eaten there once before (proper food, not plantain chips!) and they moved us around twice and eventually made us sit outside to eat...in the winter!! This has also happened when we've been there for drinks too, you end up playing musical chairs all night and the staff aren't even apologetic when they make you move! When myself and my friend were waiting to be seated this evening (at 5:30pm!), we overheard the waitress telling a table they had to move and chuckled knowingly to each other.
I'm totally not a hard-arse when it comes to service and always leave a tip, even when we've had a mediocre service, but tonight was the night that Cubana finally lost my custom. Such a shame!!
Go, if you want a kinda cheap happy hour, but don't expect service with a smile...or to keep your seat for longer than 10 minutes!